Our Frequently
Asked Questions
How do you customize plans?
No flower, grain of sand, or tree is exactly the same as another, each one carries unique DNA. And that’s true for humans too. We look at how your genes uniquely and freely express themselves and take that into consideration in our design process. We meet one on one to guide you through a customization process based on results and advice from your brain map, spinal exam, and medical exam.
Why use the Wellness District platform?
While you can pursue wellness on your own, we believe our experience, holistic approach, and custom design plans will get to the root cause of any challenge in your mind, body, or spirit. Your healing journey is our sole focus. Our easy subscription model removes the stress of researching companies and trying methods you aren’t sure will work for you. We use biometric data and scientific rigor to track your progress to ensure you’re getting well, all included at no additional cost. Plus, you’ll be an integral part of our supportive community. When you thrive, we all thrive.
Who does Wellness District LA partner with?
For in-person appointments, we only partner with providers based in Los Angeles that are focused on holistic solutions. We find the best-in-class holistic doctors, practitioners, coaches, and therapists who demonstrate scientific rigor and have proven track records. All providers are appropriately licensed or board certified in their respective fields of care. We partner with holistic national brands to provide our monthly wellness shipments to your home. These brands are proven to be focused on health, wellness, and sustainability, aligning with our values.
What is a brain map?
A Quantitative ElectroEncephaloGram, or QEEG, is a recording of your brain waves that create a visual map of your brain activity. “Brain Mapping” can display how your brain may be unusual across EEG frequencies (speed, power, and distribution), connectivity patterns, and how your brain changes state. We partner with Peak Brain Institute and Vital Head & Spine to complete these assessments.
What does my subscription include, are there any additional fees?
Your membership includes all costs associated with your wellness plan. If it’s part of your plan, we cover it. We pay on your behalf for any charges with our doctors, practitioners, coaches, membership fees to gyms and spas, therapy appointments, blood work and lab testing fees from our providers, healthy snacks, some grocery items, personalized supplements, biometric measuring tools, DNA and biomarker testing, and monthly shipments of wellness products. There are no additional fees, ever. You can kiss that awkward moment when they want to collect your money at the end of a session goodbye.
Can I cancel my subscription?
Yes. If you change your mind 48 hrs before your first appointment with a provider, we’re happy to issue a full refund. After your first appointment, we offer a 6 month grace period during which time you may cancel and receive a refund minus fees associated with any services used that month according to the following:
$375 - 75 min visit or 60 minute doctor visit
$150 - 30 min doctor visit
$120 - per health coach, therapist, or practitioner visit
Fees for any equipment purchased on your behalf.
After 6 months, you may cancel at any time with no cancellation or service fees of any kind. Please give 30 days notice prior to cancellation. To cancel, email chris@wellnessdistrictla.com. We’re sorry to see you go but wish you the best in your health journey!
Do you take insurance?
We do not accept insurance. Members may choose to pay for their plans using FSA/HSA dollars, and can get up to 70% reimbursement for their membership.
What providers do you work with?
To view a few of our primary providers, check out the Providers link at the bottom of this page or click here.